Privacy Policy
Last Updated: June 2025
1. Introduction
Untrace Wallet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wallet application and services.
Given our focus on privacy technology, we have designed our systems to minimize data collection while still providing a functional and secure service.
2. Information We Collect
2.1 Information You Provide
- Account Information: If you create an account, we may collect your email address for recovery purposes (optional)
- Support Communications: If you contact our support team, we retain correspondence to assist you
2.2 Information We Do NOT Collect
- Private keys or seed phrases (these never leave your device)
- Transaction history or wallet balances
- Personal identification information
- Location data
- Browsing history
2.3 Automatically Collected Information
- Technical Data: Device type, operating system, and app version for debugging purposes
- Anonymized Usage Statistics: Aggregated, non-identifiable metrics to improve our service
3. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Respond to your inquiries and support requests
- Improve our application and user experience
- Comply with legal obligations where required
4. Data Sharing
We do not sell, trade, or rent your personal information. We may share information only in these circumstances:
- With Your Consent: When you explicitly authorize sharing
- Legal Requirements: When required by law, court order, or governmental authority
- Service Providers: With trusted third parties who assist in operating our service (under strict confidentiality agreements)
5. Data Security
We implement industry-standard security measures including:
- End-to-end encryption for all communications
- Local-only storage of sensitive data
- Regular security audits and penetration testing
- Zero-knowledge architecture where possible
6. Your Rights
You have the right to:
- Access any personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of non-essential communications
7. Third-Party Services
Our application may interact with third-party blockchain networks and protocols. These interactions are governed by the respective privacy policies of those services. We recommend reviewing the privacy practices of any third-party services you interact with through our wallet.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
For privacy-related questions or concerns:
- Email: privacy@untrace.io
- Address: [Address withheld for privacy]
This privacy policy is designed to be transparent about our data practices while reflecting our commitment to user privacy as a core product value.